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Insights that help you deliver an exceptional patient experience

Patient Experience

How Online Reviews Impact Your Referrals
1:07

How Online Reviews Impact Your Referrals
Top Two Covid-19 Patient Safety Concerns
4:03

Top Two Covid-19 Patient Safety Concerns
The Power of Google Search
0:59

The Power of Google Search
Healthcare Marketing to Millennials: 3 Key Insights
1:57

Healthcare Marketing to Millennials: 3 Key Insights
Return on Investment
1:01

Return on Investment
Power of Millennial Patients
0:57

Power of Millennial Patients

Your One Thing

Stop Losing Patient Referrals
6:31

Chris Wood, M.D. @ Northwest Eye Physicians

How To

Two Google Updates to Help Your Practice During Covid-19
2:13

Two Google Updates to Help Your Practice During Covid-19
How Responding to Online Reviews Can Help You
1:10

How Responding to Online Reviews Can Help You
How You can Help Give the Gift of Sight
1:18

How You Can Help Give the Gift of Sight
How to Measure Success & Grow Your Practice
0:28

How to Measure Success & Grow Your Practice
Why Respond to Negative Online Reviews
0:42

Why Respond to Negative Online Reviews
How to Build a Patient First Culture
1:15

How to Build a Patient First Culture
How to Respond to Positive Online Patient Reviews
1:25

How to Respond to Positive Online Patient Reviews
How to Measure Patient Retention
0:56

How to Measure Patient Retention

Webinars

Stop Losing Patient Referrals
25:47

Stop Losing Patient Referrals
Financial Benefits of a Patient Portal with Chris Lah
22:23

Financial Benefits of a Patient Portal with Chris Lah
Practice Success Strategies for Success on 2022
59:22

Practice Success Strategies for Success in 2022
Growing Your Practice with Automation & Patient Satisfaction
47:46

Growing Your Practice with Automation & Patient Satisfaction
Restart Your Practice with an Effective Patient Communication Plan Part 1 (May 5)
58:51

Restart Your Practice with an Effective Patient Communication Plan Part 1 (May 5)
Restart Your Practice with an Effective Patient Communication Plan Part 2 (May 7)
45:18

Restart Your Practice with an Effective Patient Communication Plan Part 2 (May 7)

Blog

Chocolate and feedback: is less really more?

Blog: 2 minute read

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