A collection of simple tools to help you be the best practice

Grow and thrive using the simple and practical principles of Satisfied Patient found in these free tools.

Negative Google Review Removal Guide

Negative Google Review Removal Guide

Removing a negative Google review helps you maintain a positive online reputation and remain a top practice on Google.

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Patient Churn Rate Calculator

Patient Churn Rate Calculator

Acquiring new patients is 5 to 25 times more expensive than retaining existing ones, making patient churn one of the most important metrics to track.

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Google Review Calculator

Google Review Calculator

Determine how quickly you can get to a 4.9-star Google rating to increase your online visibility and improve your reputation.

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Online Review Response Framework

Online Review Response Framework

Use this simple framework when responding to online reviews to improve your online reputation and remain HIPAA compliant.

Download Framework
The 6 Keys to Deliver an Exceptional Patient Experience: Key 1

The 6 Training Keys to Deliver an Exceptional Patient Experience: Key 1

Mastering and executing the first of six keys in our playbook will lead to a more personalized experience for all your patients. Includes a downloadable training sheet!

Download Guide
The 6 Keys to Deliver an Exceptional Patient Experience: Key 2

The 6 Training Keys to Deliver an Exceptional Patient Experience: Key 2

Mastering and executing the second of six keys in our playbook will build trust with all your patients. Includes a downloadable training sheet!

Download Guide
The 6 Keys to Deliver an Exceptional Patient Experience: Key 3

The 6 Training Keys to Deliver an Exceptional Patient Experience: Key 3

Mastering and executing the third of six keys in our playbook will demonstrate your understanding of all your patients’ concerns. Includes a downloadable training sheet!

Download Guide
The 6 Keys to Deliver an Exceptional Patient Experience: Key 4

The 6 Training Keys to Deliver an Exceptional Patient Experience: Key 4

Mastering and executing the fourth of six keys in our playbook will lead to a more positive experience for all your patients. Includes a downloadable training sheet!

Download Guide

Coming Soon!

Stay tuned for free tools that help you be the best practice!

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