Best Practices for Replying to Your Online Reviews

About

Master the art of crafting professional responses to both positive and negative online reviews.

Transcript

Replying to your online reviews can be scary, but it can really help your business.

Patients are looking for real-time responses to their positive online reviews, and if you get a negative online review, you want to reply to that as well.

Make sure that all of your replies online are HIPAA compliant.

Doing this will ensure that patients feel cared about and that you don't violate HIPAA with your replies.

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