How to Measure Patient Retention

The number one metric you want to measure in your practice is patient retention.

Here's why.

It costs 5 to 25 times more to acquire a new patient than it does to retain an existing patient.

If you have a 10% new patient growth but then have a 20% patient churn rate, you're decreasing your patient volume year over year.

You have to identify who is at risk to leave your practice.

Not only that, but you need to identify why they're leaving your practice.

That's where we come in.

We provide you with the insights and the analytics that you need to grow your business and retain these patients.

Check out more of our videos to learn about how you can protect your online reputation and grow your practice